Frequently Asked Questions

The timeframe for receiving blood test results will depend on the type of test being carried out.

For blood tests requested by one of our in-house GPs, results will be reviewed by the requesting clinician once available. Following review, patients may be contacted directly with the results, advised by email or phone, or recommended to book a follow-up appointment if further discussion, investigation or treatment is required.

For blood tests requested by an external clinician, results will be returned to the referring clinician for review and any appropriate follow-up.

Blood test appointments are carried out by one of our trained healthcare professionals and usually take around 10 minutes.

During the appointment, we may ask a few brief questions to confirm your details and ensure it is safe and appropriate to proceed with the blood test.

Once the sample has been taken, it will be sent to the relevant laboratory for analysis. Results will then be returned to the referring clinician for review and any appropriate follow-up.

Blood Test Pricing

– Phlebotomy only (Nationwide Pathology appointments): £40
– Blood tests and laboratory analysis: Blood tests and laboratory analysis: Pricing varies depending on the tests requested and will be confirmed once the referral or blood test request has been reviewed.

Yes. The Clinic @78 works with Nationwide Pathology as a satellite clinic for blood test sample collection appointments. Patients who have arranged testing through Nationwide Pathology may be offered appointments at our clinic for sample collection if this location is convenient for them.

Results from these tests are processed through Nationwide Pathology and returned to the requesting clinician or provider for review.

Yes, we can arrange blood tests requested by another clinician. We simply require a copy of the referral or blood test request from the clinician requesting the tests. This can be emailed to info@clinic78.co.uk, and our team will arrange a blood test appointment at the clinic.

Once the results are available, they will be returned to the requesting clinician for review and any appropriate follow-up.

All blood tests require a referral from a clinician. This is because blood test results need to be reviewed in the appropriate clinical context to determine whether any further investigations, treatment, or follow-up may be required. This helps ensure patients receive safe and appropriate care.

If you do not already have a referral, you can book an appointment with one of our GPs. If blood tests are clinically appropriate, the GP can arrange these for you and review and communicate the results with you once available.

Some scans may be available without an existing referral, subject to clinical review. If you do not have a referral, you can complete our self-referral request form, which will be reviewed by a clinician and, following clinical review, our administration team will contact you to confirm whether we are able to proceed with the booking and arrange an appointment if appropriate.

Please note that we also accept referrals from approved online referral platforms.

We do not currently offer pregnancy scans.

• Abdominal ultrasound – £325
• Aorta ultrasound – £280
• Pelvic ultrasound (TA & TV if appropriate) – £325
• Renal tract (Kidneys & bladder) ultrasound – £325
• Renal tract ultrasound with urine flow test – £550
• Thyroid ultrasound – £325
• Testicular ultrasound scan – £250
• Carotid Doppler Ultrasound – £325
• Abdomen & pelvis – £500
• Groin ultrasound – £250
• Ultrasound – Lump (Soft tissue lumps) – £250
• Neck ultrasound (Lymph nodes) – £250

Yes, we offer a range of ultrasound scans.

If you already have a referral from a clinician, please send this to our team at info@clinic78.co.uk and a member of our team will contact you to arrange an appointment.

If you do not have a referral, you can complete our self-referral request form. This will be reviewed by a clinician and, once assessed, our administration team will contact you to confirm whether we are able to proceed with the booking and arrange an appointment if appropriate.

Please note that some ultrasound scans cannot be arranged through self-referral. In certain cases, additional information or a consultation may be required before a self-referred ultrasound appointment can be approved.

Please find a list of the ultrasound scans we offer below:

• Abdominal ultrasound – £325
• Aorta ultrasound – £280
• Pelvic ultrasound (TA & TV if appropriate) – £325
• Renal tract (Kidneys & bladder) ultrasound – £325
• Renal tract ultrasound with urine flow test – £550
• Thyroid ultrasound – £325
• Testicular ultrasound scan – £250
• Carotid Doppler Ultrasound – £325
• Abdomen & pelvis – £500
• Groin ultrasound – £250
• Ultrasound – Lump (Soft tissue lumps) – £250
• Neck ultrasound (Lymph nodes) – £250

We do not routinely offer blood pregnancy tests unless these have been specifically requested by a fertility clinic or another clinician as part of ongoing treatment or investigation.

If pregnancy-related blood tests have been requested by your treating clinician or fertility specialist, please contact our team with a copy of the request and we will advise whether we are able to arrange this at the clinic.

If you would like to discuss pregnancy concerns or symptoms, you are welcome to book an appointment with one of our GPs.

We do not currently offer travel vaccinations.

We do not currently provide a routine vaccination or immunisation service. However, in some circumstances, one of our GPs may discuss or recommend vaccinations as part of an individual consultation.

Suitability for removal depends on the type, size and location of the lesion, as well as the most appropriate treatment setting. All lesions require assessment by a clinician before any procedure can be arranged.

Some lesions may not be suitable for removal within the clinic and may require onward referral to an appropriate specialist service.

Yes, we offer minor skin procedures for selected lesions. Patients require an assessment first, where appropriate treatment options will then be discussed.

Please note, some lesions may require onward referral depending on the findings, which our doctors can provide if necessary.

We do not currently offer a formal mole mapping service.

However, our GPs can assess individual moles or skin lesions of concern during a mole check or dermatology appointment and will advise if any further monitoring, investigation or referral is recommended.

Our in-house GPs offer both mole checks and skin lesion assessments. These appointments can be booked online or over the phone.

• Mole checks: £50
• Skin lesion assessments: Booked as a 20-minute GP consultation at £98

Mole check appointments are intended for assessment of one specific mole or up to 2–3 lesions of concern. We also offer a GP-led dermatology clinic for patients who would like a more detailed assessment of a mole or skin lesion they are concerned about. A new patient appointment in the GP-led dermatology clinic lasts 30 minutes and is priced at £147.

We run a GP-led Dermatology service where our in-house clinician is a highly experienced
GP with a special interest in dermatology and additional postgraduate dermatology
training. The service provides prompt access to experienced dermatology-focused
assessment without long waiting times.

The service is designed to provide assessment, advice and management for a wide range
of common skin conditions, skin lesions and selected minor skin procedures in a
professional, supportive and timely setting.

The clinic can help with a variety of skin concerns, including:
• Eczema
• Psoriasis
• Acne and rosacea
• Persistent or unexplained rashes
• Hair loss
• Nail conditions
• Skin lesions and moles
• Cysts, lipomas and skin tags
• Sun-damaged skin
• Selected lumps and bumps

Patients are also welcome to attend for assessment of any skin lesion or mole they are
concerned about.

Please note that some patients may still require onward referral where appropriate, in this instance our experienced clinician will advise on the most appropriate referral pathway.

The price for a 30 minute new patient appointment is £147

Our GPs can assess sexual health concerns during a standard GP consultation and advise which tests or investigations may be appropriate.

Where clinically appropriate, testing can be arranged through the clinic following the consultation. Please note that laboratory testing is charged separately in addition to the appointment fee.

In some situations, patients may be advised that assessment or treatment through a specialist sexual health service would be more appropriate.

We offer a GP-led women’s health clinic for patients experiencing symptoms of perimenopause, menopause and pre-menstrual syndrome (PMS).

Our clinicians provide personalised care, including symptom assessment, lifestyle advice, treatment planning, investigations where appropriate, and prescriptions if required. Appointments are available both in-clinic and virtually for patients aged 16 years and over who are in the UK at the time of their appointment.

Initial consultations cost £196 and include a detailed review of symptoms and concerns, discussion of treatment options, and a personalised management plan.

We also offer a range of follow-up appointment options to provide ongoing support and care tailored to your individual needs.

We offer a GP-led Women’s Health Clinic for patients experiencing symptoms of perimenopause and menopause. Our clinicians provide personalised care, including symptom assessment, lifestyle advice, treatment planning, and prescriptions where appropriate. Appointments are available both in-clinic and virtually for patients who are in the UK at the time of their appointment.

Our doctors have completed BMS training and have experience working within dedicated menopause services, providing evidence-based and supportive care tailored to your individual needs.

Where clinically appropriate, blood tests/investigations can be arranged through the clinic. Please note that these are charged separately in addition to the appointment fee.

Appointment Prices:

Initial consultation (40 minutes): £196
Includes a full review of symptoms, lifestyle discussion, personalised treatment plan, and prescriptions if required.

Follow-up appointments:

20 minutes: £98
30 minutes: £147
40 minutes: £196

Follow-up options will be discussed during your initial appointment to ensure ongoing support and care tailored to your needs.

ADHD assessments are available at The Clinic @78 through our partnership with London Psychiatry Clinic.

Assessments are carried out by experienced clinicians working under London Psychiatry Clinic and include a comprehensive diagnostic assessment, feedback appointment, and written report with recommendations.

To arrange an ADHD assessment at our clinic, please contact London Psychiatry Clinic directly on 020 3488 8555.

Yes, we offer GP appointments for general mental health consultations, providing patients with the opportunity to discuss their symptoms and concerns in a supportive environment. Our clinicians can help determine the most appropriate treatment pathway and, where necessary, provide onward referral or signposting to relevant mental health services.

We generally recommend booking a 30 or 40 minute appointment to allow enough time for a thorough discussion of your concerns.

The most appropriate appointment will depend on the concerns you would like to discuss. If you are unsure which service is right for you, we would recommend booking a 40-minute appointment with one of our GPs. During the consultation, the doctor can discuss your mental health concerns and help determine the most appropriate treatment, support, or referral pathway moving forward.

We offer GP appointments for general mental health consultations, providing patients with the opportunity to discuss their symptoms and concerns in a supportive environment. Our clinicians can help determine the most appropriate treatment pathway and, where necessary, provide onward referral or signposting to relevant mental health services.

We generally recommend booking a 30 or 40 minute appointment to allow enough time for a thorough discussion of your concerns.

We are also partnered with London Psychiatry Clinic as a satellite clinic, offering comprehensive ADHD diagnostic assessments. These assessments include:

• An initial 2-hour assessment appointment
• A follow-up appointment (1–2 hours), where clinically indicated
• A 50–60-minute feedback appointment to discuss findings and recommendations
• A written diagnostic report summarising the outcome and clinical recommendations

To arrange an ADHD assessment, please contact London Psychiatry Clinic directly on 020 3488 8555 to schedule an appointment at our clinic.

We offer a dedicated Weight Management Clinic at The Clinic @78.

To ensure weight loss treatment is safe and appropriate, all patients are required to complete a patient questionnaire prior to booking. This is reviewed by a clinician to determine whether the programme may be suitable.

If appropriate, patients will be invited to attend an initial appointment with both a GP and Healthcare Assistant (HCA).

Where clinically appropriate, patients may be offered treatment with medications including Mounjaro or Wegovy as part of a structured weight management programme.

Patients will receive ongoing support through monthly face to face appointments and interim telephone check-ins to monitor progress, treatment response and any side effects.

Once we receive a prescription request, our administration team will forward it to the relevant clinician for review. After the clinician has assessed the request, our team will contact the patient to confirm whether the repeat prescription has been authorised.

If approved, a £25 administration fee will be taken for processing the repeat prescription, after which the doctor will issue the prescription directly to the pharmacy or a signed paper prescription can be left in clinic for collection. Please note that this fee covers the completion and processing of the prescription only; separate charges for the medication will still apply from the pharmacy.

In some cases, the doctor may require a consultation before further repeat prescriptions can be issued. If this is necessary, our administration team will contact you to arrange an appointment.

Yes, you can request a repeat prescription online, provided you have previously been assessed by the clinician who originally issued the prescription.

To make a request, please complete our online Repeat Prescription Request Form. Your request will then be reviewed by the appropriate clinician.

Please note that repeat prescriptions are not approved automatically and are subject to clinical review. In some cases, a further consultation or medication review may be required before a prescription can be issued.

Repeat prescriptions can only be requested if you have previously had a consultation with one of our doctors and the medication has already been prescribed by them.

To request a repeat prescription, patients should complete our repeat prescription request form. Once submitted, the request will be reviewed by the relevant GP. If approved, our administration team will contact you to arrange the £25 prescription processing fee. Once payment has been received, the doctor will either:

• Send the prescription directly to the pharmacy, or
• Prepare a signed paper prescription for collection from the clinic

Please note that the £25 fee covers the review and processing of the prescription only. Any medication charges from the pharmacy are separate and payable directly to the pharmacy.

In some cases, the doctor may require a further consultation before authorising additional repeat prescriptions. If this is necessary, our administration team will contact you to arrange an appointment.

Health MOT appointments are intended for patients who are generally well and are not designed to investigate new or ongoing symptoms. If you have specific health concerns, we would recommend booking a GP appointment for a full clinical assessment.

Our Health MOT includes both a nurse/HCA appointment and a follow-up GP consultation to provide a comprehensive overview of your health and wellbeing.

Nurse/HCA Appointment Includes:

• Review of your medical, lifestyle, and family history
• Physical health assessment, including height, weight, blood pressure, heart rate, respiratory rate, oxygen saturations, and BMI
• Cardiovascular risk assessment
• Blood and urine testing
• Electrocardiogram (ECG)
• Discussion of lifestyle factors such as diet, exercise, and stress management
• Additional age appropriate screening tests such as PSA/CA125 where clinically appropriate (only included in Health MOT Plus)

GP Follow-Up Appointment Includes:

• A detailed review and explanation of your test results and overall health
• Cardiovascular examination and discussion of any additional examinations where appropriate
• Discussion of any concerns or questions you may have
• Recommendations for any further tests, treatment, referrals, or private prescriptions if required
• A written copy of your Health MOT

With your consent, we can also share the outcome of your Health MOT with your NHS GP.

Yes, we offer comprehensive Health MOTs designed to give an overview of your general health and identify potential risk factors, helping you take a proactive approach to your wellbeing.

Our Health MOT packages include health screening tests, cardiovascular risk assessment, blood and urine testing, ECG, lifestyle review, and a follow-up GP appointment to discuss your results and provide personalised advice.

We offer:
• Health MOT – from £450 (generally suitable for patients under 40)
• Health MOT Plus – from £495 (generally recommended for patients aged 40+, including additional age-appropriate screening tests such as PSA/CA125 where clinically appropriate)

Please note that Health MOT appointments are intended for patients who are generally well and are not designed to investigate new or ongoing symptoms. If you have specific health concerns, we would recommend booking a GP appointment for a full clinical assessment.

Yes, we offer 24 hour blood pressure monitors. We require a referral to ensure that the results can be sent back to the referring clinician for review and any necessary follow-up care can be arranged safely and appropriately. The cost to fit a 24 hour blood pressure monitor is £200.

If you do not already have a referral, you can book a GP consultation with us. If the clinician feels that a blood pressure monitor is clinically appropriate, they can provide a referral and, in many cases, this can be fitted on the same day. Once completed, the GP you saw will review your results, discuss these with you if required, and arrange any appropriate follow-up care.

Yes, we offer ECG appointments. We require a referral for an ECG to ensure that the results can be sent back to the referring clinician for review and any necessary follow-up care can be arranged safely and appropriately. The cost of an ECG appointment is £70.

If you do not already have a referral, you can book a GP consultation with us. If the clinician feels that an ECG is clinically appropriate, they can provide a referral and, in many cases, the ECG can be carried out on the same day. Once completed, the GP you saw will review your results, discuss these with you if required, and arrange any appropriate follow-up care.

We are located on Poole Road in Westbourne, Bournemouth.

Limited free 1-hour parking is available on Poole Road outside the clinic. Nearby paid parking is available at Milburn Road Car Park (directly behind the clinic), Landseer Road Car Park, and Alumhurst Road Car Park. Marks & Spencer Westbourne also offers customer parking nearby.